Refunds Policy

 

 

Cancellation:

 

Weather Cancellations:

 

Privacy Policy

Your privacy is important to us.

 

The personally identifiable information we collect.


Secure website.

·         Billerica Recreation uses Plug & Pay Technologies Inc. (PnP) to process all credit card transactions. They have created a privacy statement in order to demonstrate their firm commitment to privacy and security and to clearly define these standards to our customers and the community they serve.  They have established these policies to protect the security and privacy of the information collect  In addition to these policies, they maintain strict internal policies against unauthorized disclosure or use of customer information.  Security protocols have been implemented to restrict access to information according to job responsibility. 

·         Any suspected attempt to breach PnP policies and procedures, or to engage in any type of unauthorized action involving their information systems, is regarded as potentially criminal activity, and all suspected computer mischief is reported to the appropriate authorities.

·         Plug N Pay statement.

o        We use the IP address of Consumers to help diagnose problems with our server, and to administer our Web site.

o        We use the IP address of Consumers to help identify their shopping cart.

o        We use cookies to keep track of shopping cart contents, and/or referral information

o        Our site uses an order form for Consumers to request information, products, and services. We collect Consumer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used by the Merchant to send products, information and fulfill orders. 

o        The Consumer's contact information may also be used to get in touch with the Consumer if necessary to solve a problem.

o        Financial information that is collected is used to check the users' qualifications and bill the user for products and services ordered by Consumer from Merchants.

o        We do not share/sell or in anyway distribute Consumer data with any other companies (apart from the Merchant(s) we are acting as agents for in providing our Service to Consumer). This policy does not preclude PnP unrestricted use of non-personal, summarized, derived, or aggregate information (i.e., volumes, totals, averages, etc.).

o        Security

o        This site has security measures in place to protect the loss, misuse and alteration of the information under our control.  Security of information in transit to and from our web site is encrypted using SSL encryption protocols. We store all user information in secure databases protected via a variety of access controls as well as using encryption of sensitive information. This data is accessed only for the purposes specified in this privacy statement.

o        Your responsibility

o        As a customer of PnP, you may be provided with a unique identifier such as a username and password which is intended to authenticate your identity when accessing our systems. Such identifying items are intended to be secret and to be known, possessed, and used only by you. The effectiveness of these mechanisms for authenticating your identity are dependent upon your keeping them in your exclusive possession and upon your protecting them from the discovery, access, or possession of others. If you fail to keep such identifying information in your exclusive possession (i.e., you allow others to have knowledge or possession of your password or pin), you may bear responsibility for the actions of other persons who use this information in accessing our systems.

o        Should you become aware or have reason to suspect that a PnP personal identifier has been lost or has been disclosed to someone other than yourself, you should immediately notify PnP Technical Support at support@plugnpay.com.

o        For more information regarding plugnpay’s privacy Policies & Procedures check out their web site at: http://www.plugnpay.com/privacy.php.